Refund Policy – HomiBoss
At HomiBoss, we strive to ensure complete customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
1. Eligibility for Refund
Refunds are applicable only if:
The product is damaged, defective, or incorrect
The product is unused and in original packaging
The refund request is raised within 7 days of delivery
2. Non-Refundable Items
The following items are not eligible for refund:
Products damaged due to misuse or improper handling
Products returned without original packaging
Items marked as non-returnable on the product page
3. Refund Process
To request a refund, contact us at homibossstore@gmail.com with your order details.
Our team will review your request and respond within 2–3 working days.
Once approved, the refund will be processed to the original payment method.
4. Refund Timeline
Refunds are typically processed within 5–7 working days after approval.
Bank processing times may vary depending on your payment provider.
5. Replacement Option
In case of damaged or defective products, we may offer a replacement instead of a refund, subject to product availability.
6. Shipping Charges
Shipping charges (if any) are non-refundable, unless the return is due to our error.
7. Cancellation & Refund
If an order is cancelled before shipment, a full refund will be processed.
(Please refer to our Cancellation Policy for more details.)
8. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
📧 Email: homibossstore@gmail.com
📞 Phone: +91 7983947324
🌐 Website: https://homiboss.com
