Refund Policy

1. Eligibility for Return

Returns are applicable only if:

• The product is damaged, defective, or incorrect
• The product is unused and in original packaging
• The return request is raised within 7 days of delivery

2. Non-Refundable Items

The following items are not eligible for return:

• Products damaged due to misuse or improper handling
• Products returned without original packaging
• Items marked as non-returnable on the product page

3. Return Process

• To request a refund, contact us at support@homiboss.com with your order details.
• Our team will review your request and respond within 2–3 working days.
• Once approved, the refund will be processed to the original payment method.

4. Return Timeline

• Returns are typically processed within 5–7 working days after approval.
• Bank processing times may vary depending on your payment provider.

5. Replacement Option

In case of damaged or defective products, we may offer a replacement instead of a refund, subject to product availability.

6. Shipping Charges

Shipping charges (if any) are non-refundable, unless the return is due to our error.

7. Cancellation & Refund

If an order is cancelled before shipment, a full refund will be processed.

Please refer to our Cancellation Policy for more details.